Q: What country(s) do you ship to?
A: Currently, we ship to Malaysia via PosLaju. For international orders, we will use PosLaju EMS.
Q: What are your delivery charges?
A: For within Malaysia, we will charge RM 8 for one shawl.
However if you are purchasing more than one shaw if its a domestic or international order, refer to this chart.
To check on which zones you reside in, you may refer to this document.
Q: How long will it take for my parcel to arrive?
A: Once payment has cleared, we will arrange for delivery. Peninsular Malaysia should take no longer than 1 - 2 working day(s), whilst Sabah/ Sarawak might take 3 - 4 day(s) extra. International orders depends on how long it takes to clear the customs. We will strive to deliver fast and efficient service so you can receive your LQ product soon!
Q: Hmm, my product is faulty!
A: Oh no, we are so sorry that this happened! Our products go through a stringent quality control test, but alas we are humans. Please drop us an email with your product number to firstname.lastname@example.org and we will respond soon!
Q: How do I make payment?
A: You can make payment via the following options:
- Direct Online Transfer
- iPay88 Payment Gateway
If you make Direct Online Transfer or Bank-In Payment, kindly e-mail us your order item, along with a screenshot of your online transfer or scanned copy of your proof of payment.
Our Bank Info:
Name: Liyananadjwa Enterprise
Bank: CIMB Bank
Account No.: 8602351904
T: +603 7499 7332
A: J-18-1, Jln SS 6/16,
Dataran Glomac, 47301,
Kelana Jaya, PJ, Selangor, MY